People with complete sense of aesthetics would have smiles on their faces whenever they log into the Casino Room Canada website. One thing they’ve combined so well, is pure elegance and top notch workability in their site. It is very beautiful and stylish, and it still serves games from the best developers in a veritable manner. There are some major concepts they work on, and these are the rewards, friends and missions concepts. In order to see how these terms are used by them and how satisfactorily they serve their customers, this review was undertaken. At the end of the day, they were not found wanting on these terms. Read the review below to find out how.
Game and Software Selection
Their achievement and rewards system makes them focus more on social gaming, and they do it better than the few other casinos that adopt the same system. All your activities in the site will earn you some level of experience points, and with this, you climb the ladder through different planets like in the galaxies. When you look through the name of the website, you will think of a small cozy environment, only for you to come in and experience a very vast arena like the galaxies where missions and challenges are undertaken broadly, and achievements and progresses recorded. When you move to any level, you will earn free spins and other bonuses for the progress made. However, simplifying things the more, the concept of getting to your preferred games by first of all playing and winning the ones you do not prefer is taken away here. You go directly to what you cherish, and this makes the fun even bigger.
This has some peculiar attributes, and one of it is the fact that you won’t have anything to download in the casino room. It is completely web based. So you can only play through your device’s browser. Now, one thing that fascinated me here is the fact that it took me just a few seconds to set up an account. Even when it was time to fund my account, it took me only a few minutes with my credit card. So, all in all, I did not waste up to 5 minutes in the bid to get an account, fund it and play my first set of games. There is a mobile site too, and here, lots of slots and table games could be accessed. But you may not have access to as much games as you would with the desktop version.
One other thing that impresses all is the number of developers whose software is used here. When you have names like Microgaming, Nextgen, Evolution and other names of the same category supplying you the more than 800 games you dole out to punters, you actually deserve some commendations. Here, you can lay your hands on the big name progressive jackpots like the Mega Moolah, Cosmic Fortune and others. So, all big money hopefuls will have the tools to give it a shot. But, winning the jackpots will now depend on how good they are.
Table titles are not left out here, since variety is their watchword. So, the parlor and video poker games of different varieties are also listed in their lobby. The Vegas titles that many people regard as the sign of having arrived in this trade are also ably presented. Because of this, you will have the chance to try out games of additional depth here. Live dealer games cannot be excluded if the tag of ‘one of the biggest casinos’ must be retained. So, punters that live for moments when they can interact with the gorgeous croupiers of their fantasy will have the live blackjack, roulette, and slots to enjoy.
Bonuses in Casino Room
When you start newly here, you will be eligible for the generous welcome bonus that involves a 100% reward on whatever amount you deposit first to the tune of £50 or a 50% match up to £200.
- To lay hands on this bonus, you must pay in at least £20.
- To be able to cash out the proceeds of the bonus, you must have wagered it 100 times.
- Both the deposits and the bonus will contribute to the wager requirement, and the entire money is locked until this is met.
- With the bonus given, you can win any amount of money or credits.
- On each round of game, you can only wager up to £5 of this bonus.
- You can’t take part in this if you fund your account with Skrill or Neteller
- In counting for the play through for this bonus, slots offer 100% contribution, while table games and video poker offer 0%. But all other games also offer 100% contribution.
- The bonus and whatever you won with them expires after 7 days if the play-through conditions are not met.
- This can only be enjoyed by new entrants.
The casino says that it makes genuine effort to inform you of all the terms of the offer. But in a case where there are errors and inconsistencies in spelling out the terms of the offer, they are not culpable. So, the user must reconfirm these and ensure that they understand the meaning before delving in.
Customer Service and Banking
There are no ambiguities about the payment systems in the Casino Room Canada website. Here, you can cash in your money with the e-wallets, credit cards, bank wire method, and through vouchers. For withdrawals with the e-wallets, 48 hours is enough for you to have your money in your account. But that is after you must have given them the proof of identity. It is an acceptable speed, though not top notch. However, the complaint is about the fact that only €5,000 could be withdrawn within a week. For the huge spinners, this may be a limitation.
The responsive and effective nature of the customer support also deserves some commendation. You will always have the agents ready to take care of your problems. They can be reached through the telephone lines, through their email address or through the live chat system, and they are all available 24/7. They have also incorporated the social media method through Skype, though this may not work round the clock.
Responsible Gaming, Fairness and Security
To ensure responsible gaming in all ramifications, they teach gamblers how to know when problem gambling sets in, and the people to reach out to when such is noticed. The organs to contact include the GamCare and Gamblers Anonymous. To prevent people from sliding into this, they also set a period of cooling off for those that think that they might have been spending too much time on betting. The self-exclude system is also in place here.
To reiterate their fairness to all, Ellmount Gaming Limited that owns and runs the casino room site obtains its license from the authorities in Curacao and Malta. They are not audited and certified by eCogra. But the fact that some of the software providers here are with eCogra fair certification seal implies that their games are also certified fair.